ID Theft Prevention

IDProtect^®

ID Protect helps to better protect you, your spouse, dependent children up to age 25 and parents living in the same household as the account owner, for any identity fraud event, financial or otherwise, anywhere in the world even if the event has nothing to do with your account at Glendale Federal Credit Union and Culver City Credit Union.

Benefits are not available to a “signer” on the account who is not an account owner, or to businesses, clubs, trusts, organizations and/or churches and their members, or schools and their employees/students.

It is included as part of the $3.95 monthly maintenance fee for Secure Checking.

Fully Managed Recovery

Comprehensive Identity Theft Resolution Services — A dedicated fraud specialist assigned to manage your case. Experienced recovery professionals will handle the recovery process until your identity is restored.

Identity Theft Expense Reimbursement

Up to $10,000 Identity Theft Expense Reimbursement¹ to cover expenses associated with restoring your identity, such as reimbursement for costs associated with attorney fees, loan application fees, long distance calls, certified mail and notarized fraud documents, medical record costs, costs for daycare and elder care, travel and accommodations, as well as coverage for wages lost for time taken off work to correct personal records. (Refer to Guide to Benefit for complete details of coverage.)

Monitoring (Registration/activation required to receive all these benefits.)

• Identity Monitoring – monitoring of more than 1,000 databases and public records to identity suspicious activity, including credit header information, phone records, United States Postal Service Records, and more. A risk rating is generated with each monthly scan and if your scan reflects a high-risk score, you will be notified.
• Credit file Monitoring² – provides daily monitoring of your credit reports with Equifax, Experian, and TransUnion for key changes to your reports. Alerts are sent via email or text message.
• Credit Report and Score – access to triple bureau credit reports and single bureau credit score. Credit Score is a VantageScore 3.0 based on single credit bureau date. Third parties may use a different VantageScore or a different type of credit score to assess your creditworthiness.

Debit and Credit Card Registration

Register your credit, debit and ATM cards and have peace of mind knowing you can call one toll-free number to cancel and request replacement cards should your cards become lost or stolen. (Registration/activation required).

Educational Resources/News Center

Get advice on ways to protect yourself from identity theft, read education tips and access valuable online resources and news related to identity fraud and credit. (Registration/activation required. Available online only.)